Returns & Exchange
At MAYAZE, we stand behind the quality of our products and are committed to providing you with a positive shopping experience. This Return & Exchange Policy outlines our procedures for returns and exchanges.
Eligibility for Returns & Exchanges
To be eligible for a return or exchange, the product must be in its original condition, with all original packaging and accessories. Returns and exchanges will only be accepted within 14 days of receiving the order.
Return Process
To initiate a return, please contact us at admin@mayaze or at +96596989091. We will provide instructions on how to proceed with the return. The customer is responsible for return shipping costs unless the product is defective or the wrong product was received.
Exchange Process
To initiate an exchange, please contact us at admin@mayaze or at +96596989091. We will provide instructions on how to proceed with the exchange. If the product being exchanged is of a higher value, the customer will be required to pay the difference. If the product being exchanged is of a lower value, a credit or refund will be issued for the difference.
Refunds
Refunds will be issued to the original payment method once the returned product has been received and inspected. Refunds will be issued for the purchase price of the product, not including shipping costs.
Contact Us
If you have any questions or concerns about our Return & Exchange Policy, please contact us at info@mayaze.com.
By placing an order with us, you agree to our Return & Exchange Policy.